A Mortgage Career That's Really About People.
Our mission is to make home financing clear, personal and trustworthy, so the people we work with can move forward with confidence. Our loan officers are how we deliver that. We train, coach and support every loan officer as a small team that works as one, from our home base in Hagerstown, Maryland, and along the I-68 corridor.
Most People Think a Mortgage Career Is About Math. It's Really About People.
Trust Home Financial is a mortgage broker. We compare multiple wholesale lenders for each client and help home buyers and homeowners find the mortgage that fits their goals. Every client is guided by IMPACT, our needs-based customer experience process.
That means the work is about conversations, listening and follow-through. If you're good with people and you like helping them reach a goal, we can teach you the rest.
To make home financing clear, personal and trustworthy, so the people we work with can move forward with confidence.
Our loan officers are how we deliver that.
How We Work With Every Client
The same four values on our About Us page shape how our loan officers work every day.
Questions First
We learn about each client's goals before we talk about any loan program.
Plain Language
No jargon and no pressure, just straight answers clients can act on.
Updates at Every Step
Clients, agents and settlement teams always know where things stand.
The Same Care for Everyone
Every client gets the same respectful, organized process, from the first call to the closing table.
Find Your Starting Point
Whether you're new to mortgage or already licensed, there's a path for you here.
Loan Officer Trainee
For proven salespeople who want to build a career in mortgage lending. This job is about people, conversations and follow-through. We teach the rest.
- A track record in sales: retail, auto, insurance, real estate, banking, inside sales or similar
- A step-by-step licensing roadmap
- IMPACT training before your first live call
- In office in Hagerstown, beside the owner
Licensed Loan Officer
For licensed loan officers who want more customer time and more support, and who are open to newer loan officers listening in on their calls.
- Company-provided leads plus your own referral relationships
- A dedicated processor who works side by side with you
- Weekly huddles and coaching from the owner
- In office in Hagerstown or remote along the I-68 corridor
Established Loan Officer
We're selective here. For an established loan officer with a purchase-focused book who wants a platform to grow and wants to help build and lead a team.
- Our wholesale lending partners through the broker channel
- Compensation tied to your production
- A career path to team lead or branch leadership
- Start with a confidential conversation
Learn the IMPACT Way
IMPACT is our needs-based customer experience process. Every loan officer learns it, and every client is guided by it.
- A Licensing RoadmapStep by step through SAFE Act education and the NMLS test, with licensing costs reimbursed.
- IMPACT Sales TrainingJob aids and practice loans before you take live calls.
- Coaching on Every CallCall coaching, weekly huddles and one-on-one mentoring from the owner.
- Learn From Experienced Loan OfficersSit in on calls and see how clear, personal service sounds.
Room to Grow
A clear path from trainee to licensed loan officer and beyond.
Trainee
Learn IMPACT and our process while you work through licensing.
Licensed Loan Officer
Work with home buyers and homeowners from first call to closing.
Senior Loan Officer
Grow your referral relationships and model great calls for newer loan officers.
Team or Branch Leadership
Help build and lead a team, including along the I-68 corridor.
Everything You Need to Focus on Clients
Company-Provided Leads
Conversations with home buyers and homeowners who reach out to us.
A Dedicated Processor
Files stay organized and moving so you can stay with clients.
Arive and Our CRM
A loan system and a CRM that tracks every follow-up.
Wholesale Lending Partners
Multiple lenders compared for every client.
Owner Coaching
Weekly huddles, call coaching and one-on-one mentoring.
Hagerstown Home Base, Along the I-68 Corridor
Our home base is Hagerstown, Maryland. We're growing our team along the I-68 corridor from Cumberland, Maryland to Morgantown, West Virginia, with remote work supervised from Hagerstown.
Hagerstown
Learn on the floor. Train in the office beside the owner and experienced loan officers, and serve your neighbors.
Cumberland and the Corridor
Work from home in your own community, supervised from Hagerstown, as part of a small team that works as one.
Morgantown
Help build our presence at the west end of the I-68 corridor.
Nicholas Natale
"I train every loan officer myself and coach every call."
Nick began his career in mortgage lending in 2011 and has hired, licensed and trained hundreds of loan originators and operations team members. He founded Trust Home Financial in 2024 and leads the team's weekly huddles and coaching.
Is This You?
- You've carried a goal and can show where you finished
- You enjoy the phone and follow up without being asked
- You explain things simply and put the client's goal first
- You take coaching and get better with each practice call
- You're organized and comfortable learning a CRM
- You can meet state and NMLS licensing requirements
- You live within daily driving distance of Hagerstown or along the I-68 corridor
Start the Conversation
- Apply OnlineFill out our short application and upload your resume. New to mortgage? Tell us about a sale you're proud of. Licensed? Include your NMLS ID.
- A Short Phone ConversationWe'll talk about your background, your goals and where you live.
- A Practice CallA quick role-play so we can see how you work with people.
- Meet NicholasA conversation with the owner about the role and the path ahead.
Trouble seeing the form? Open the application in a new tab.
Ready to Build a Career Around People?
Apply online or give us a call. We'd love to hear what you're looking for.